Terms of Service
Last updated: TO BE SUPPLIED
These terms govern use of the PIE platform. They are directed exclusively at businesses within the meaning of § 14 BGB; PIE is not offered to consumers.
1. Scope and conclusion of contract
A contract is concluded when an organisation registers for a plan and we confirm it. The plan chosen determines the entitlements available, as published on the pricing page and in the plans reference.
2. The service
PIE provides a multi-tenant product-information platform. We may develop and change the service, provided material capabilities of the plan you purchased are not withdrawn without notice. Planned maintenance is announced in advance where practicable.
3. Your obligations
You are responsible for the accuracy and lawfulness of the data you upload, for keeping credentials secure, and for the acts of users you invite. You must not use the service to store unlawful content or to attempt to access another organisation's data.
4. Prices and payment
Prices are as published on the pricing page, in EUR, and are net of value-added tax. Where VAT applies it is added at the applicable statutory rate. Businesses in other EU member states that supply a valid VAT identification number are invoiced without VAT under the reverse-charge procedure and account for the tax themselves. Fees are payable in advance for the billing period.
5. Your data
You retain all rights in the data you upload. We process it to provide the service and under a data-processing agreement where personal data is involved. You may export your data at any time, on any plan, at no charge.
6. Availability
We operate the service with reasonable care. A contractually binding availability commitment is offered only under a separate service-level agreement.
7. Liability
We are liable without limitation for damages arising from intent or gross negligence, from injury to life, body or health, and under the Product Liability Act. In cases of simple negligence we are liable only for breach of an essential contractual obligation — an obligation whose fulfilment makes proper performance of the contract possible at all and on whose observance you may regularly rely — and in that case only for foreseeable damage typical of this type of contract. Liability for simple negligence is otherwise excluded. This limitation applies equally to our legal representatives and to persons we engage in performance.
8. Term and termination
Subscriptions run for the chosen billing period and renew unless cancelled before the end of the period. Either party may terminate for cause. On termination you may export your data during a transition period, after which it is removed.
9. Changes to these terms
We may amend these terms with reasonable notice. If an amendment materially disadvantages you, you may terminate with effect from the date it takes effect.
10. Governing law and venue
These terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Where you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is our place of business. Mandatory statutory places of jurisdiction remain unaffected.